Contacting Support

Use the Contact page for anything not covered elsewhere in the Help Center.

Who can use it

The contact form works whether you're logged in or not — if you're logged in, your message is automatically linked to your account so support can look up your details faster.

What to include

Just your name, email, and a message describing your issue. Be as specific as possible (what you were doing, what you expected, what happened instead) so support can help quickly.

A note on limits

To keep the form free of spam, submissions are rate-limited and protected by a verification challenge — if you hit a "please try again shortly" message, wait a few minutes before resubmitting rather than repeatedly retrying.